Glossary

What Is Click-Through Rate (CTR)?

The percentage of people who click on a link or ad after seeing it.

Click-Through Rate (CTR) is the number of clicks on a link, ad, or email divided by the number of impressions or recipients, expressed as a percentage. If an ad is shown 10,000 times and receives 150 clicks, the CTR is 1.5%.

CTR is an engagement metric that measures whether your creative, copy, and targeting are resonating with the audience. For demand gen teams, CTR is tracked across every channel: email open and click rates, display ad CTR, search ad CTR, social ad CTR, and landing page CTA click rates.

Benchmarks vary dramatically by channel. Google Search ads average 3-5% CTR. LinkedIn Sponsored Content averages 0.4-0.6%. Email CTR (clicks per email delivered) averages 2-3% in B2B. Display ads average 0.05-0.1%. Comparing CTR across channels is meaningless; compare within channels over time.

CTR matters as a diagnostic tool but is not an outcome metric. A high CTR with a low conversion rate means your ad is attracting clicks from people who are not your buyers. Optimize for downstream metrics (MQLs, SQLs, pipeline) rather than CTR alone.

Frequently Asked Questions

What is a good CTR for B2B ads?

It depends on the channel. Google Search: 3-5%. LinkedIn: 0.4-0.6%. Display: 0.05-0.1%. Email: 2-3%. Focus on improving your own CTR over time rather than comparing to generic benchmarks.

How do you improve CTR?

Test different headlines, images, and CTAs. Refine audience targeting to reach more relevant people. Use social proof and urgency in ad copy. For email, improve subject lines and sender reputation.